Strategy

Our markets


The gas heating, electrical and general building services within social housing are benefiting from strong market fundamentals. These are being driven by government standards and legislation such as the Decent Homes Standard and Right to Repair Scheme. The growing demand for high quality affordable homes is adding pressure to local government and housing associations to maintain and improve their current housing stock as well as building new homes.

Growing demand for Bilby’s services is driven by:

  • 1.33 million - local authority and housing association properties across London and South East England 
  • £2.6 billion - spent on repair and maintenance for local authority and housing association homes in 2015/6 fiscal year
  • 800,000 est. - people in London on the waiting list for social sector homes
  • £26 billion to £32 billion - the estimated growth of total revenue spending resources for social housing in England between 2013 and 2017
  • 42,000 per year - new affordable homes needed in London if severe shortfalls are to be met
  • £7bn - additional spending on social housing between 2013-2017 in England and Wales, taking the total to £28bn 

During the Autumn budget in November 2017, the government announced details of its social housing programme which includes £15.3bn of new investment and support in the form of capital funding, loans and guarantees. Its target is to deliver an additional 300,000 homes per year by the mid-2020’s. This will mean that councils will be invited to bid for increases in their budgets to deliver for consumers in their regions.

Bilby’s operations services address 14 out of a total of 33 Boroughs, comprising a housing stock of 205,420 dwellings, 51.1% of total.

It is estimated that there are up to 1.33m social housing properties located in London and the South East. They are broken down as follows:



Administered Housing Stock, London Boroughs

London and South East Regional Social Housing




Bilby’s London-based services address 14 out of a total of 33 Boroughs, comprising a housing stock of 205,420 dwellings, 51.1% of total.